[ User Experience Research ] 

NOTE: Projects below are under NDA but I'd love to talk about experience

Patient journey information graphics

Created 24" x 36" information graphics of patient journey from pre-admission to admission in hospital to post-charge stage. Understanding patients pain point, their experiences, and journey in the hospital environment was critical to develop brand communication between patients and Convatec. 

  • Patient journey
  • Information graphics
  • Healthcare
kelton convatec_BW.jpg

Smile kit

Design project in collaboration with Colgate-Palmolive

The project is to re-imagine retails experiences, both retail store and online for Colgate-Palmolive products. Our group came up with idea of online store with subscription service.

  • Consumer journey
  • Retail experience
  • Consumer product
  • Service platform

Group: Eugene Kim, John Jamison