User Experience Research in Healthcare & Wellness
Project 1_Patient journey information graphics
Created 24" x 36" information graphics of patient journey from pre-admission to admission in hospital to post-charge stage. Understanding patients pain point, their experiences, and journey in the hospital environment was critical to develop brand communication between patients and healthcare company Convatec.
Project 2_Smile kit
Design project in collaboration with Colgate-Palmolive
The project is to re-imagine retails experiences, both retail store and online for Colgate-Palmolive products. Our group came up with idea of online store with subscription service.
Group: Eugene Kim, John Jamison